Online banking
Everything the branch can do, without the line
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Ways to bank
Every channel does the same job
Online, in the app, at an ATM, over the phone or across a desk. Every channel shows the same balance, and every channel can do the same things.
Whichever way you reach us, you see the same balance and can do the same things. The app, online banking, the ATM network and the branch are four doors into one account.
We build for ordinary conditions: older phones, slow connections and people in a hurry. If something is quicker in the app than at a counter, we will tell you.
Products & services
All 6 ways to bank products
Each page carries its own fees, rates, qualifying conditions and questions.
Mobile banking app
The whole bank, in about four megabytes
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Instant money & remittances
Send money to anyone with a phone number, in under a minute
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International payments
Track it end to end, and see what each bank took
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Digital wallet & tap to pay
Your card on your phone, with the number hidden from the merchant
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ATMs & branches
1,240 ATMs, 186 branches, and someone who can actually help
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How we work
The same account, wherever you pick it up
Online, in the app, at an ATM, over the phone or across a desk. Every channel shows the same balance, and every channel can do the same things.
Where something genuinely is faster in the app, we will tell you so rather than letting you wait in line for it.
- Cardless ATM withdrawals using a code generated in the app
- Immediate credit on cash deposited at any HBI device
- Card freeze, limits and reissue applied the moment you confirm them
Ways to bank
By the numbers
4 MB
App download size, built for low bandwidth
3
Ways to sign in: username, account number or email
186
Branches across eleven states
7 yrs
Of statements available free, as PDF or CSV
Where to start
Grouped by what you are trying to do
If you are not sure which product you need, start from the problem rather than the product name.
Digital channels
Online banking, the mobile app and the digital wallet.
Moving money
Instant payments, remittances and international transfers.
In person
Branches, ATMs and bankers.
Good to know
How we look after you
We never ask for your PIN
No one from HBI will ask for your password or one-time passcode by phone, email or message. Anyone who does is not us.
Changes apply immediately
Card freezes, limits and payee changes take effect the moment you confirm them, on every channel at once.
Help at any hour
The fraud and lost-card lines are answered at any hour, every day. Everything else has a published opening time and a call-back option.
Ways to bank
Ready when you are
Open an account online in about ten minutes, or sign in if you already bank with us.