Legal

Terms, privacy and pricing

The documents that govern your relationship with us, in the plainest language we can manage.

This is a design prototypeThis is a design prototype. Products, rates, figures and account data on this site are illustrative and are not an offer of credit or financial advice.

Terms and conditions

These terms govern the accounts, cards and credit facilities you hold with HBI Group, Inc.. They are supplemented by product-specific terms, which are given to you before you take the product and which prevail where they conflict with these.

We give you at least thirty days' notice before any change to fees, and we write to you directly when a change affects a product you hold.

Privacy notice

We process your personal information to operate your accounts, meet our legal obligations and manage risk. We do not sell your personal information, and we do not share it for marketing by third parties.

You may access the information we hold about you, ask us to correct it, and object to processing in certain circumstances. Requests go to our Privacy Office at hello@hbigroup.com and are answered within thirty days.

Pricing guide

Our full fee schedule is published once a year and takes effect on January 1. Every product page on this site carries the fees for that product, and those figures are the same ones in the schedule.

Where a rate is a range, your rate is set within it on your credit profile and confirmed in your loan disclosures before you sign anything.

Regulators

  • Office of the Comptroller of the Currency (OCC): supervision of the bank
  • Federal Deposit Insurance Corporation (FDIC): deposit insurance
  • Consumer Financial Protection Bureau (CFPB): consumer protection, and complaints not resolved with us
  • Securities and Exchange Commission (SEC) and FINRA: investment advisory and brokerage services
  • State insurance departments: insurance products

Accessibility

We build to WCAG 2.2 level AA. Every interactive element is reachable by keyboard, carries a visible focus indicator and is labeled for assistive technology. Animation respects your reduced-motion preference.

Cookies

This prototype sets no cookies and no analytics.