Merchant services & card acquiring
Take payment any way your customer wants to give it
Accounts and cards for salaries, spending and day-to-day money — with fees you can read on one line.
Learn moreOpen an account in about 10 minutesStart online with your Social Security number, a photo ID and a selfie. Most personal accounts are ready the same day.
Open an accountMortgages, auto loans and personal credit, priced to your profile and underwritten against what you can genuinely afford.
Learn moreSee the repayment before you applyEvery lending page carries a calculator showing the monthly payment, total repayable and total interest.
Try the mortgage calculatorFrom a CD to a managed portfolio, with the rate and the fee stated up front.
Learn moreRates published weeklyDeposit rates are posted every Monday and apply to new and existing balances alike.
See deposit ratesCoverage for life, disability, home and auto, offered through HBI Insurance Agency and claimable in-app.
Learn moreClaims answered in two business daysWe publish our claims turnaround and settlement ratio every quarter.
Insurance overviewOnline, in the app, at an ATM or with a banker — the same account, wherever you pick it up.
Learn moreSign in to online bankingUse your username, account number or email address — whichever you remember.
Client loginOperating accounts, collections and payroll for businesses from first invoice to first hundred staff.
Learn moreOne account, every channelCard, ACH and instant payments settle into the same business account by 7 a.m. the next morning.
Compare business accountsWorking capital, equipment and real estate finance assessed on operating history, not just collateral.
Learn moreDecisions in five business daysSubmit interim financial statements and bank statements; a credit decision follows within five business days.
Business lendingLetters of credit, guarantees and cross-border settlement for importers and exporters.
Learn moreTrade cover in 40 countriesImport and export letters of credit, documentary collections and guarantees across our correspondent network.
Trade financeDigital channels, APIs and named bankers for businesses that have outgrown a shared inbox.
Learn moreA banker with a direct lineBusiness accounts above the entry tier come with a named banker and a published response time.
Talk to usRates, currency, credit and commodity risk management across US and international markets.
Learn morePricing in 38 currenciesSpot, forward and option pricing in every major currency and the main emerging markets.
Global marketsAdvisory, structuring and capital raising for corporates, sponsors and the public sector.
Learn moreSector teams, not generalistsDedicated coverage in energy, infrastructure, healthcare, technology, agriculture and financial institutions.
Our sectorsCash management, liquidity and collections for treasuries running more than one entity or bank.
Learn moreOne view of group cashBalance and transaction reporting across HBI and your third-party banks in a single file.
Transaction bankingCustody, clearing and investor services for asset managers, funds and institutional investors.
Learn moreAssets under custodyMore than $140 billion held under custody and administration across the group.
Securities servicesA named banker, consolidated reporting and credit that understands an illiquid balance sheet.
Learn moreFrom $250,000 annual incomePrivate banking qualification is based on income or investable assets. Both routes are published.
Private bankingDiscretionary and advisory portfolios, built to a mandate you sign and can read.
Learn moreOne fee, stated in dollarsAn all-in annual advisory fee with no performance fee and no sales commissions.
How we chargeWills, trusts, estate administration and succession planning across state lines and borders.
Learn moreA will at no chargeDrafting and safe custody of your will is free when HBI Trust Company is named as executor.
Fiduciary servicesA banking group built in 1998 around a simple idea: say the price, then keep to it.
Learn moreOur 2026 resultsGroup results, the annual report and the climate disclosure, all in one place.
Investor relationsUS Macro MonitorOur monthly read on rates, currencies and growth across the US economy.
Latest edition2027 graduate programApplications open in March for our eighteen-month rotational program.
Graduate program
Settlement by 7 a.m., and a banker who picks up
Business banking at HBI starts from how you trade. We look at cash conversion, customer quality and the people running the business, not only at what could be pledged as security.
From the Growth tier upward you deal with a named banker who knows your file. They have a direct line and a published response time, and they stay with the relationship as the business grows.
The full list, not the highlights. If something is not here, it is not included.
Published here, and the same figure you will see in your quotation.
| Account | Monthly fee | Included | Relationship banker |
|---|---|---|---|
| HBI Start | $15 | Electronic payments, 1 user | Business support line |
| HBI Growth | $35 | Unlimited electronic, 5 users, 1 sub-account | Named banker |
| HBI Enterprise | $95 | Unlimited, 25 users, 5 sub-accounts, API | Named banker + analyst |
Fees and rates are reviewed annually and published at least 30 days before any change takes effect. Terms and conditions apply.
What happens, in what order, and roughly how long each part takes.
Upload the formation documents, resolution and owner identification. We confirm what is outstanding within one business day.
We verify owners and beneficial ownership. Most accounts clear verification in two to three business days.
Account number, cards and user access are issued together, and your banker calls to set up permissions.
Three commitments that apply to every business product, this one included.
Dual authorization, account verification and user permissions are the default on business profiles. You choose to relax them; you do not have to remember to add them.
Daily statement feeds run to QuickBooks, Xero and NetSuite, and reconciliation files are available for anything else, so month end starts from matched figures.
When we decline or reduce a facility we explain why and what would change the answer, so the next application is a better one.
If yours is not here, a banker will answer it directly.
Two to three business days for a standard LLC or corporation once all documents are in. Trusts and multi-layer ownership structures take longer because beneficial ownership must be verified.
Yes. Our switching service moves your automatic payments and payees and notifies the companies that bill you. It takes about three weeks.
Payments above a limit you set require a second named user to approve before they are released. It is the single most effective control against internal fraud.
The first $10,000 of cash deposited each month is free. Above that we charge $0.30 per $100. Electronic collection is free, which is why we encourage it.
Products clients commonly hold alongside this one.
Take payment any way your customer wants to give it
Pay everyone on time, with one file and one approval
Assessed on how you trade, not only on what you own
Apply online in about ten minutes, or ask a banker to call you at a time that suits.